Tracking your order
After you have registered the order, you can track its status in your customer account, in the "My Orders" section.
Change or cancel the order
The possibility to cancel an order or delivery is available in your customer account, section "My orders".
If cancellation is no longer possible from the account, if you have changed your mind and no longer want a product from the order, you want a product other than the one ordered or you do not want any of the ordered products, you can notify us as soon as possible at
T: 0265 534.214,
T: 0265 534.215,
M: 0761 102,800
Our colleagues at Support will do their best to change or cancel your order.
Delivery methods for products sold by bucinmob.ro
Courier delivery (standard) Pick up from the showroom
For the pick up from the showroom, the exceptions are the products from the category “solid wood constructions” and “laminated wood joinery”.
For orders paid online (with the online card, via iTransfer, payment order), please have your identity card with you, so that we can hand you the products. For legal entities, a power of attorney from the company is also required.