Bucin Mob SRL offers a period of 14 calendar days from the confirmation of receipt of the order in which you can return the product.
During this time you can try the product. Once the product has been used, the period for which you can return the product has expired.
We advise you to check the product immediately upon receipt. If the products are damaged or incomplete, please notify us through our Customer Service team. If you are not satisfied with the product, you can return it.
You can return if:
The product is incomplete upon delivery.
If it is in the original packaging and in its original condition.
It is necessary to contact the Customer Service team within 14 calendar days to inform us that you wish to return (part of) the order. We will refund your full amount within 14 days of receiving the returned product.
You can easily notify us if you want to return the order, directly from your bucinmob.ro account. Go to "My Orders" and click "Return". If you wish to return the products please inform us within 10 calendar days of delivery.
You can also notify us by phone: 0265534214.
We will send you return information after notification. You can arrange a day to pick up the package with the returned product.
If the product cannot be repaired, we will refund your payment in full within 14 calendar days of receiving the returned item. Please note that, to the extent technically possible, the refund will be made to the same account and using the same method used to place the order.
The return form is a template and is not required.